Terms & Conditions

Welcome to our website. If you continue to browse and use this website and use our services, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy and returns policy govern Uaproperty's relationship with you in relation to this website. If you disagree with any part of these terms and condition, please do not use our website or services.

The term ‘you’ refers to the user or viewer of our website.

1. General terms of use

a) The content of the pages of our website is for your general information and use only. It is subject to change without notice.

b) This website uses cookies to monitor browsing preferences. We only store information relating to your web searches to aid us improving our service to you and our clients. Further details on our cookies policy may be found on our Privacy Policy section.

c) We aim to ensure that information we provide on our website is useful and as accurate as possible. However, we cannot guarantee complete accuracy of information and materials provided on our website and you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

d) Your use of any materials or information on this website is entirely at your own risk, for which we shall not be liable. It is your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

If you are unsure as to the suitability of offers or wish to enquire further, you are welcome to contact us on 0044 115 888 2855 or on email via our contact us page and a member of staff would be pleased to assist you further.

e) This website contains material which is owned by or licensed by us. This material includes, but is not limited to, the design, layout, look, appearance, content and graphics. Reproduction is prohibited unless we grant permission in writing.

f) Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

g) From time to time this website may include links to third party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

h) Your use of this website and any dispute arising out of such use of the website is subject to the laws of Ukrainian Law.

2. Property Descriptions and Information

Details relating to specific property offers may be found on that item's relevant web page. Please be advised that availability and details may change at any time and without notice.

If we are asked for advice with regards to any real estate offers such advice will be given to the best of our ability and in good faith but such advice is only given on the express condition that the Company is exempt from liability for failure in performance resulting directly or indirectly from such advice.

Clients are advised to make their own due diligence checks on real estate offers prior to purchasing to ensure that they are satisfied before proceeding further.

3. Deposits and Cancellations of Sales

Uaproperty specialises in assisting English and overseas buyers to successfully buy and own property in Ukraine. We offer a fully managed buying process in which we handle all paperwork, translations and other actions related to a sale on behalf of a buyer.

Property documents and paperwork is verified by a competent professional prior to a sale concluding. The client does not hold Uaproperty liable for any errors or omissions.

When a sale commences, the client understands and agrees that the deposit paid for a property is non-refundable except in the event that the sale is cancelled by the vendor. Should a sale be cancelled by the vendor due to no fault of the purchaser, the client (purchaser) is entitled for a refund of their deposit less any bank fees and costs incurred by Uaproperty.com.

Prior to any deposits or monies being paid towards real estate a client agrees to satisfy themselves in relation to due diligence checks and site visits.

The client agrees and accepts to conclude a sale by the given deadline upon which the aforemention reservation is due to terminate. The client understands that after the deadline has passed, as per Ukrainian law (the law of the country in which a property is being purchased), the vendor has the right to resell or cancel a sale and retain the deposits.

When making payments in relation to a real estate purchase, the client accepts to ensure that the full funds (i.e. clear balance) are received by the beneficiary and that all bank fees are covered. Failure to do this may result in the sale being delayed as we await for the shortfall to be covered by the client.

Please note that a property is not considered sold until a deposit has been paid and purchase agreement signed. Vendors of property are free to sell to another until this point and there is risk of this happening, particularly if the payment of deposit is slow.

Uaproperty reserve the right not to proceed with a sale and refund any deposit paid. We are not liable for any expenses incurred. These include but are not limited to, travel, bank charges, notary fees or another costs.

4. Listing Real Estate for Sale With Us

Should a client wish to list real estate in Ukraine with us, they are required to provide us with property documentation that is up to date and correct. This includes an up to date governmental valuation of the property.

If they are unable to provide this, under certain circumstances we may offer to organise this on behalf of the client. There will be a fee involved to cover time and expenses and this will vary depending on the property and its location.

We require that real estate listed with us is listed via the legal owner of the property and that we have contact with them.

We reserve the right to not list an offer for sale.

5. Invalidity

If any part of our terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

6. Data Protection Act 1998

Uaproperty takes the security and privacy of those of its clients and contacts about whom it holds personal information extremely seriously. The company follows strict security procedures in the storage and disclosure of personal information given to us in order to prevent unauthorised access.

Personal Data is held on our contact database either because of work we have undertaken or are currently engaged in, or because our clients have indicated that they would be interested in receiving material from us about our business and services. To that end we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that clients do not receive unwanted material or messages.

In accordance with their rights under the Act, clients may request the amendment of the personal information held and to cease receiving direct marketing materials.

Uaproperty does not sell, rent or otherwise deal in the personal information we hold with third parties.

7. Abuse Policy

We take seriously any abuse or harassment of our staff, whether verbal, written or otherwise, and reserve the right to terminate our dealings with another if such inapropriate behaviour is shown.

8. Viewing trips

We do recommend that clients come in person to view a property where possible prior to purchase. We do offer accompanied trips at our discretion and please get in contact with us prior to your visit to organise a suitable time and date for your visit. Due to the costs and time involved with viewing trips (please be aware that many of our listings can be over two hours from Kyiv), trips are chargeable. Costs will typically start from $150 however, we will confirm at the time of booking a viewing trip.

The cost of the viewing trip must be paid prior to travel. We reserve the right to cancel or postpone a viewing trip if circumstances change.

In the event you are unable to attend a viewing trip, please contact us as soon as possible.

9. Change of terms

Uaproperty.com reserve the right to change terms and conditions without notice.

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